To get your user ID to share with our support team, follow these steps:

  1. Navigate to the account page. Navigate to account page

  2. Click on the “Show User ID” link.

  3. Your user ID will be displayed, and you can click it to copy it. Displayed ID

  4. After 10 seconds, the ID will be hidden.

  5. You can share this ID with our support team to help them check your account for any issues.